Privacy in plain language.

Information you provide

The contact form may collect your name, email address, device category, topic, and message. It does not request passwords, verification codes, recovery keys, payment-card data, or government identifiers.

Guide search

The troubleshooting search runs in your browser. The current JavaScript filters guide cards locally and does not transmit the text you type to iCareNest.

Cookies

A PHP session cookie may be used for contact-form CSRF protection. No advertising or analytics cookies are included by default.

Hosting logs

The hosting provider may process ordinary request information such as IP address, time, requested page, browser information, referrer, and error data to deliver and secure the website.

Third-party resources

The site loads fonts from Google Fonts and photographs from Unsplash. Those providers may receive ordinary network request information when resources load.

Advertising and analytics

This build does not include Google Analytics, Google Tag Manager, advertising pixels, remarketing, session recording, heatmaps, fingerprinting, or call-tracking scripts.

Changes

Update this notice before adding analytics, advertising, CRM, chat, call tracking, embedded media, payments, accounts, or other services that change data practices.